Privacy Policy

Last updated: 1 June 2026

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from Cars of Hollywood (“we”, “us”, “our”, or the “Site”).

By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information to provide and improve our services.

Information you provide directly:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely via third-party providers)

  • Account login details (if applicable)

  • Any information you submit via enquiries, forms, or customer support

Information collected automatically:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the Site

  • Referring website or source

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate with you about purchases or enquiries

  • Provide customer support

  • Improve our website, products, and services

  • Send marketing communications (if you opt in)

  • Prevent fraud and improve security

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties, including:

  • Payment processors

  • Shipping and delivery providers

  • Website hosting and IT service providers

  • Marketing and analytics platforms

  • Professional advisers (such as accountants or legal providers), where required

We only share the minimum information necessary for these providers to perform their services.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

  • Enable core website functionality

  • Remember user preferences

  • Analyse website traffic and performance

  • Support marketing and advertising

You can disable cookies through your browser settings, however some features of the Site may not function properly.

5. Marketing Communications

If you opt in, Cars of Hollywood may send you promotional communications about:

  • New products

  • Special offers or promotions

  • Updates and announcements

You can opt out at any time by clicking “unsubscribe” in our emails or contacting us directly.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Access

Depending on your location, you may have rights to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data (where applicable)

  • Opt out of marketing communications

To exercise these rights, please contact us using the details below.

8. Third-Party Services

Our Site may include links to third-party websites or services. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purposes outlined in this policy

  • Comply with legal, tax, and accounting requirements

  • Resolve disputes and enforce agreements

10. International Users

If you access our Site from outside our operating location, you acknowledge that your information may be transferred to and processed in countries with different privacy laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled.